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Excluding Product Tags from Recommendations & Upsells

Use global rules to exclude Product Tags from our merchandising widgets

How It Works

The Exclude Product Tags feature allows you to prevent specific products from appearing in any product recommendation or product upsell widgets across your entire store. This gives you a simple, tag-based way to globally suppress certain products without needing to adjust individual rules or modules.

How to Set It Up

  1. Go to Settings → Global rules → Exclude Product Tags.

  2. Enter one or more product tags you want to exclude.

    • Tags are case-sensitive.

    • You can enter multiple tags.

  3. Click on the ✅ to save.

Those products will now be globally excluded from all recommendations and upsells powered by Visually.

Things to Keep in Mind

  • Exclusions apply store-wide: If a product has an excluded tag, it won't appear in any dynamic module, even if it matches targeting logic elsewhere.

  • Manual modules won't override exclusions.

  • This is helpful when:

    • You’re running clearance, seasonal, or low-stock items you don’t want promoted.

    • Certain items (e.g. gift cards, bundles, or restricted products) shouldn't appear in upsells.

    • You want tighter control over what gets shown to customers at key conversion points.

If you need help strategizing how to exclude products effectively, feel free to contact our support team!